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Events and Reception Coordinator
2 months ago
We are seeking a skilled Events and Reception Coordinator to become a vital part of our team. Finch's Arms Hambleton is a historic inn that has recently received prestigious accolades, including two AA Rosettes and a 5* AA Inn rating. The ideal candidate will be a creative and organized professional dedicated to delivering exceptional customer service. This position is perfect for a flexible and experienced individual who thrives in high-pressure environments.
About Us
As a family-owned establishment, we have been committed to providing our guests with unforgettable experiences for over three decades. With two prime locations and plans for expansion, we are looking for individuals eager to grow within the hospitality sector. Our aim is to create enjoyable and supportive workplaces where our team members can flourish and contribute to memorable guest experiences.
We encourage those passionate about hospitality to enhance their skills through training and career development opportunities. Many of our junior staff have advanced to senior roles, including Head Chefs and Senior Management. We are always on the lookout for dedicated team members who wish to add value to our company and demonstrate creativity and hard work. As we expand, new opportunities for advancement will arise, and we take pride in seeing our team members succeed in new challenges.
Key Responsibilities Include:
Events Management
- Serve as the primary contact for clients organizing events of various sizes.
- Collaborate with clients to understand their specific needs and execute events to a high standard.
- Coordinate with kitchen and management teams to design customized menus for clients.
- Oversee the execution of events on-site.
- Propose innovative ideas for internal events.
- Promote all internal events and market the venue for external occasions.
- Manage event budgets and ensure timely invoicing and payments.
Reception Management
- Supervise all hotel and restaurant reservations, ensuring customer requests are fulfilled.
- Maintain high standards of cleanliness and maintenance for all hotel rooms.
- Oversee cleaning staff and manage wage budgets for hotel personnel.
- Develop creative concepts for hotel room enhancements.
- Collaborate with management on hotel promotion strategies.
- Aim to increase room occupancy rates.
General Responsibilities
- Work alongside the management team to foster a professional yet enjoyable work environment.
- Train team members on hotel and table booking systems, as well as check-in procedures.
- Contribute to the development of promotions and products to boost awareness and sales.
- Ensure all customers receive the highest level of service.
- Assist the social media team in creating engaging content for online platforms.
Working Hours: Full-time, including evenings and weekends.
