Rooms Division Trainer

1 month ago

London, Greater London, United Kingdom Claridge's Full time
Rooms Division Trainer

We are seeking a highly motivated and experienced Rooms Division Trainer to join our team at Claridge's, a renowned 5-star hotel in the heart of Mayfair.

Main Responsibilities
  • Assist in meeting and exceeding the division's training requirements in accordance with Claridge's policies and procedures.
  • Oversee, direct, and support training within the division to ensure team members confidently meet guest needs and exceed their expectations.
  • Ensure team members meet or exceed the division's standards, as well as LQA, Forbes, and Claridge's service standards.
Key Skills and Qualifications
  • Strong customer care skills
  • Ability to work under pressure
  • Excellent attention to detail
  • A high standard of personal presentation
  • Confident, professional, and welcoming personality
  • Ability to deal with high-profile clients in a professional manner
Benefits Package
  • Excellent salary package
  • Family Friendly company policies including enhanced Maternity and Paternity Pay
  • Holiday allowance increase after 3 and 5 years of service
  • Travel Season Ticket Loans
  • Pension Scheme

At Claridge's, we strive to reward our employees for their hard work and dedication. In return for your commitment, we offer a comprehensive benefits package that includes financial stability, health and wellbeing support, and recognition and career development opportunities.

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