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Senior Service Advisor
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We are seeking a highly skilled and experienced Senior Service Advisor to join our team at a main dealer in Tunbridge Wells. As a key member of our Service Department, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our service reception.
Main Responsibilities:- Provide outstanding customer service and ensure customer satisfaction
- Meet and greet customers, booking in vehicles and advising on duration of repairs
- Work collaboratively with the service team to deliver excellent service
- Manage basic admin duties and maintain accurate records
- Utilize knowledge of the motor trade to provide expert advice
- Ensure a smart and professional appearance at all times
- Proven experience in a service advisor role
- Excellent customer service skills and a strong work ethic
- Ability to work effectively in a team environment
- Good communication and interpersonal skills
- Full UK driving license
A competitive basic salary, generous commission structure, and additional benefits, along with excellent career progression opportunities. If you are a motivated and customer-focused individual looking for a new challenge, please apply in confidence today.