Customer Service Representative

2 weeks ago

Buckley, Flintshire, United Kingdom Lidl Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Contribute to achieving sales targets by promoting products, offering recommendations, and providing a positive shopping experience.
  • Participate in visual merchandising and stock management activities to ensure the store looks its best at all times.

What We Offer:

  • A competitive hourly rate of £12.40-£13.35.
  • A 20-hour contract with opportunities for flexible working.
  • 30-35 days' holiday (pro rata) per year.
  • A 10% in-store discount on all purchases.
  • A contributory pension scheme.

About Lidl:

Lidl is a dynamic and fast-paced retail environment that offers a unique and rewarding career opportunity. As a Customer Assistant, you will be part of a close-knit team that is passionate about delivering exceptional customer service and providing a world-class shopping experience. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.

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