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IT Support Analyst

2 months ago

Cwmbran, Torfaen County Borough, United Kingdom Safran Seats Full time

Join Our Team at Safran Seats

Safran Seats stands at the forefront of designing and manufacturing premium First and Business Class seating, recognized for our commitment to innovation and excellence. We focus on creating exceptional passenger experiences by collaborating closely with leading airlines and airframe manufacturers.

As an IT Support Analyst at Safran Seats, you will be instrumental in ensuring the seamless functionality of our technological infrastructure to bolster our operations. Your role will encompass providing assistance via ServiceNow and direct support methods, working in tandem with IT teams and stakeholders, and overseeing all IT solutions. A solid grasp of networks, servers, and client products is essential, along with the capability to convey technical challenges to non-technical personnel.

Key Responsibilities:

  • Manage stakeholder expectations across various levels
  • Communicate technical challenges effectively to business users
  • Demonstrate adaptability in a dynamic work environment
  • Collaborate effectively to achieve project delivery
  • Exhibit strong multitasking abilities
  • Possess knowledge of information systems operations

If you are ready to contribute your expertise to this role, we invite you to consider joining our team at Safran Seats, where we celebrate diversity, innovation, and teamwork.

Employee Benefits:

  • 25 days of annual leave plus UK Bank Holidays
  • Comprehensive Benefits Programme including cycle-to-work and technology savings
  • Opportunities for career advancement with company support
  • Family-friendly policies and flexible working arrangements
  • Commitment to Equality & Diversity initiatives
  • Engagement in STEM and charitable activities