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Retail Team Lead

2 months ago

Kingston upon Thames, Greater London, United Kingdom McCarthy Recruitment Ltd Full time
About the Role

We are seeking an experienced and ambitious Assistant Store Manager to join our team at McCarthy Recruitment Ltd. As a key member of our retail leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Team Management: Lead and motivate a team of retail professionals to achieve exceptional results in sales, customer service, and operational excellence.
  • Store Operations: Oversee daily store operations, including stock management, visual merchandising, and inventory control.
  • Sales and Customer Service: Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase customer loyalty.
  • Performance Management: Conduct regular performance reviews, provide coaching and feedback, and develop action plans to improve team performance.
  • Inventory and Stock Management: Manage inventory levels, monitor stock movements, and ensure accurate stock counts.
Requirements
  • Experience: 2+ years of experience in a retail leadership role, preferably in a fast-paced environment.
  • Skills: Excellent communication and interpersonal skills, ability to lead and motivate a team, strong problem-solving and analytical skills.
  • Education: High school diploma or equivalent required; degree in business, retail, or related field preferred.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Benefits: Comprehensive benefits package, including health insurance, retirement plan, and paid time off.