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ICT Field Engineer

2 months ago

London, Greater London, United Kingdom School Business Services Full time
About Us

School Business Services is a leading provider of education support services and budgeting software in the UK. Our team has a wealth of experience and an excellent reputation within the education arena.

Job Summary

We are seeking an experienced ICT Engineer to join our organisation. The successful candidate will have good ICT Deskside Client and Network infrastructure skills, strong customer service and communication skills, and good problem-solving skills.

Key Responsibilities
  • Attend schools onsite and provide cover where required, both onsite and remotely via the ICT Service Desk.
  • Provide user and issue resolution for all O365 applications and Google Workspace.
  • Participate in IT Projects related to school networking and security.
  • Assess situations quickly and implement recovery processes for server, switch, flood, and internet failures.
Requirements
  • Proven ability to work with others to deliver and manage programmes and projects.
  • Experience as a hands-on engineer with a good working knowledge of small organisations or school networks.
  • Confident communication skills, both verbally and in writing.
  • Willingness to undergo an Enhanced DBS and a Right to Work in the UK.
Benefits
  • Generous annual leave allowance, including bank holidays.
  • Hybrid or remote working across the country.
  • Learning and Development opportunities.
  • A flexible benefits package, including a Healthcare Scheme and the ability to purchase additional Annual Leave.