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Deputy Manager

2 months ago

Swansea, City and County of Swansea, United Kingdom Turtle Bay Restaurants Full time

Job Summary

We are seeking a highly skilled and motivated Deputy Manager to join our team at Turtle Bay Restaurants. As a Deputy Manager, you will play a key role in the success of our restaurant, working closely with the General Manager to deliver exceptional customer service and drive sales growth.

Key Responsibilities

  • Assist the General Manager in the day-to-day operations of the restaurant, including staff management, customer service, and inventory control.
  • Develop and implement strategies to improve sales and customer satisfaction.
  • Lead by example, demonstrating a strong work ethic and commitment to excellence in all aspects of the business.
  • Collaborate with the kitchen team to ensure seamless service and high-quality food presentation.
  • Monitor and control labor costs, inventory, and other operational expenses.
  • Provide exceptional customer service, responding promptly to customer complaints and feedback.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements

  • Proven experience in a restaurant management role, preferably in a fast-paced environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Flexibility to work a variety of shifts, including evenings and weekends.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading restaurant brand.