Deputy Care Manager

4 weeks ago


Swansea, City and County of Swansea, United Kingdom M&D Care Full time

About the Role

We are seeking a highly motivated and compassionate Deputy Care Manager to join our team at M&D Care. As a Deputy Care Manager, you will play a vital role in delivering exceptional care and support to vulnerable adults in our Supported Living service, Ebenezer Chapel.

Key Responsibilities

  • Support the Manager in implementing policies, procedures, and business objectives.
  • Ensure all records are maintained, monitored, and evaluated to ensure effectiveness.
  • Liaise with the Manager across operational activities and assume responsibility for managing the Home during their absence.
  • Provide quality care for vulnerable adults in a residential setting, ensuring the highest standards of care are delivered through person-centred care plans.
  • Monitor standards of care delivered by qualified and unqualified care staff.
  • Contribute to team collaborative working, responding positively to colleagues and actioning all reasonable work instructions promptly.
  • Assist with staff management, including training, development, supervision, appraisals, and mentoring.
  • Facilitate activities that promote dignity, independence, and well-being.

Requirements

  • QCF level 3 in health and social care or equivalent.
  • Experience in the care sector, regulatory framework, and service delivery.
  • Excellent working knowledge of essential standards and statutory inspections in social care.
  • Passionate about supporting individuals with learning disabilities and mental health needs.
  • Strong relationship-building skills, customer service skills, and computer literacy.
  • Desire to support individuals to achieve their aspirations and personal goals.
  • Experience of developing strong relationships with service users, family members, health professionals, and local authorities.

What We Offer

  • Double time for festive bank holidays.
  • Refer a Friend bonus (up to £500 per successful recommendation).
  • Free DBS check.
  • Cost of compulsory Social Care Wales registration fee paid by M&D Care.
  • Employee Health & Wellbeing Scheme (for staff with > 6 months service).
  • Comprehensive training.
  • Career progression.
  • 30 days holiday including bank holidays each year (pro rata for part-time employees).
  • Yearly performance and attendance-related bonus.
  • Occupational pension scheme.
  • Free annual MOT.

About M&D Care

M&D Care is an established family-oriented business delivering specialist, complex, and bespoke care services throughout South West Wales for people with Learning Disability, Physical Disability, and Mental Health needs. We believe everyone should be given the opportunity to succeed and achieve their goals and aspirations in life.


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