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Customer Service Representative
2 months ago
About the Role
We are seeking a highly skilled and customer-focused Customer Assistance Representative to join our team at Enterprise Mobility. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our internal and external customers via phone, email, and in-person interactions.
Key Responsibilities
- Provide high-level customer service by resolving customer inquiries and issues in a timely and professional manner
- Communicate effectively with customers to understand their needs and provide solutions
- Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
- Develop and maintain strong relationships with customers to drive loyalty and retention
- Stay up-to-date with company policies, procedures, and products to provide accurate information to customers
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Business standard IT skills, including Microsoft Excel and Outlook
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
About Enterprise Mobility
Enterprise Mobility is a leading provider of commercial vehicle rental services, with a global network of over 9,500 locations. We are committed to delivering exceptional customer service and providing innovative solutions to meet the needs of our customers.
Why Join Us?
At Enterprise Mobility, we value our employees and offer a range of benefits and opportunities for growth and development. If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
