Central Services Coordinator – ICT L3

5 days ago


Stevenage, Hertfordshire, United Kingdom BroadShield Full time
About Us

BroadShield is a leading provider of innovative solutions designed to elevate organisational skills. Our cutting-edge technology and exceptional customer support empower businesses of all sizes to achieve their goals by developing a highly skilled workforce.

About the Role

As an Administrative Support Specialist at BroadShield, you will play a pivotal role in supporting the day-to-day operations of the business. You will be responsible for carrying out the coordination, administration, and delivery of tasks that support our business, including, but not limited to, meetings, purchasing, reporting, onboarding new starters, and other administrative tasks.

As part of this role, you will undertake an ICT Apprenticeship.

Main Responsibilities and Duties
  • Take ownership of administration and implementation in a variety of internal projects across all departments.
  • Maintain and replenish office supplies, including kitchen area, stationery, and DSE items.
  • Manage information and produce documents, using spreadsheets, documents, and presentations to company-branded guidelines and templates.
  • Update the Document Management System and format approved documentation to company branding.
  • Manage and liaise with our IT support provider for any IT issues raised.
  • Set up accounts and issue IT assets to new staff, including laptops, mobile phones, and other equipment.
  • Help develop a variety of training materials, including manuals, quick reference guides, and online documentation.
Essential Skills
  • GCSEs in English and Maths at Grade C or Equivalent.
  • Intermediate skills with Microsoft Office, including complex formulas, macros, and mail merges.
  • Excellent attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to assess priorities and problem-solve day-to-day issues.
  • Previous experience of using SharePoint.
  • Experience of working in a busy office in a coordination or similar role.
  • Ability to assess priorities and problem-solve day-to-day.
  • Knowledge of information security.
What Benefits Can You Expect?
  • Salary £24,000 per annum.
  • 25 days holiday plus bank holidays (33 in total).
  • Hours of work are Monday to Thursday 8:30am to 5:30pm, Fridays 8:30am to 4pm.
  • Additional day off for Birthday.
  • Christmas Shutdown.
  • Uncapped Commission Scheme.
  • Generous pension scheme.
  • Access to Legal, Financial, and Medical Advice for you and your family (via EAP).
  • Counselling, Bereavement, and CBT services available (via EAP).
  • Access to a Wellbeing Portal and Health App that includes fitness, holistic health, and wellbeing advice.
  • Discounts on over 2,000 brand products via Perks at Work, including up to 50% off cinema tickets.


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