Senior Customer Marketing Strategist

2 weeks ago


Weymouth, Dorset, United Kingdom Quantios Full time

Overview

Quantios, a global leader in technology solutions for trust and corporate services, is seeking a highly motivated Senior Customer Marketing Executive to join their team. This role focuses on driving customer advocacy, fostering customer success, and maximizing value creation through strategic marketing initiatives.

Responsibilities

  • Develop and execute impactful customer-centric marketing campaigns and strategies across multiple channels.
  • Effectively communicate the value proposition of Quantios' products and services to existing and potential customers.
  • Cultivate a thriving customer community to foster engagement, loyalty, and knowledge sharing.
  • Collaborate closely with product marketing to create compelling buyer personas and case studies that showcase Quantios' success stories.
  • Partner with marketing operations to ensure targeted messaging reaches the right customer segments at each stage of their journey.
  • Design and implement a robust referral program to leverage existing customers as brand ambassadors.
  • Continuously analyze customer feedback and market trends to refine strategies and optimize campaign performance.

Requirements

  • 4+ years of proven experience in a customer marketing role within the B2B technology sector, ideally with expertise in regtech or fintech.
  • A demonstrated ability to deliver successful multi-channel campaigns that drive customer advocacy and engagement.
  • Hands-on experience with leading marketing automation platforms such as HubSpot.
  • Proven success in developing and executing referral marketing programs and loyalty initiatives.
  • A deep understanding of customer journeys, touchpoints, and the factors that influence customer decision-making.


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