Application Support Specialist

1 month ago


London, Greater London, United Kingdom Synchro Full time £30,000 - £40,000

Mid-Level Application Support Engineer

We are seeking a skilled Application Support Specialist to join our client on a permanent basis. This role involves providing technical support to internal users across a range of software applications, ERP systems, and data tools. You will work closely with IT and development teams to troubleshoot and resolve application issues, ensuring a high level of customer service.

Key Responsibilities

  • Support internal users with software applications, ERP systems, and data tools
  • Collaborate with IT and development teams to troubleshoot and resolve application issues
  • Provide excellent customer service and ensure a high level of technical support

Requirements

  • 2-4 years of experience in an application or software support role
  • Familiarity with ERP systems or similar enterprise applications
  • Competence with data tools such as Power BI, SQL, Excel, or Tableau
  • Excellent troubleshooting and analytical skills
  • Ability to escalate and collaborate with development teams on complex issues
  • Strong communication and customer service skills

Desirable Skills

  • Experience with ERP systems (MS Dynamics is a plus)
  • Ability to manage multiple support requests efficiently
  • Experience creating documentation and user guides for troubleshooting

Details

Role: Mid-Level Application Support Engineer

Location: East Midlands, UK (Hybrid, 3-4 days onsite)

Salary: £30,000 - £40,000 per annum + benefits

This is an excellent opportunity for a skilled Application Support Specialist to join our client and take their career to the next level. If you meet the requirements and are excited about this opportunity, please get in touch with Harry Egginton at Synchro Recruitment to discuss the role in detail.



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