Team Development Specialist

1 week ago

Maidstone, Kent, United Kingdom Clarity Recruiting Full time
About the Role

We are seeking a highly skilled Team Development Specialist to join our team at Clarity Recruiting. As a key member of our organization, you will play a vital role in ensuring our Customer Due Diligence (CDD) team is equipped with the skills and knowledge necessary to excel in their roles.

Key Responsibilities
  • Training Program Management
    • Develop and implement comprehensive training programs for the CDD team, including the creation and delivery of training plans tailored to various roles within the team.
  • Needs Assessment & Training Design
    • Identify the training needs of the CDD team and the wider organization, and design and facilitate effective training sessions to ensure all team members are well-prepared to perform their roles.
  • Data Management
    • Maintain and update all central training data and materials, and provide evidence of staff training to support performance discussions and 1:1 conversations.
  • Collaboration & Facilitation
    • Proactively organize and deliver training sessions, working closely with Subject Matter Experts (SMEs) within the team to ensure that specialized knowledge is effectively shared.
  • Communication & Knowledge Sharing
    • Clearly articulate the requirements of CDD processes during training sessions, ensuring all colleagues, at all levels of the organization, fully understand and can apply the processes.
  • Knowledge Retention
    • Maintain up-to-date knowledge of our systems, processes, and products related to the CDD department, and continuously seek opportunities for improvement and innovation in training delivery.
Requirements
  • A track record of successfully identifying, designing, and delivering training programs.
  • Experience in producing management information and using it to drive training initiatives.
  • A recognized qualification in training, coaching, or a related field.
  • Strong team-working and interpersonal skills, with the ability to communicate and influence effectively at all levels.
  • The ability to motivate and inspire others, guiding them through their training journeys.
  • Excellent organizational skills and attention to detail.

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