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Elite Suite Service Specialist

3 months ago

Manchester, United Kingdom Co-op Live Full time

Elite Suite Service Specialist

Job Type: Part Time - Casual

Location: Co-op Live Eastlands Arena

Company Overview

Co-op Live is a premier venue management and hospitality service provider, recognized globally for its excellence in the live event sector. We offer comprehensive solutions for a variety of prestigious venues and collaborate with renowned arenas, convention centers, and cultural institutions worldwide.

About the Venue

Co-op Live is set to redefine food and beverage services, welcoming over 23,500 fans and top-tier artists to enjoy an exceptional culinary experience unique to Manchester. With a diverse array of 32 bars and restaurants alongside 12 exclusive lounges and clubs, we are committed to delivering outstanding hospitality that resonates with our vibrant community.

Role Purpose

As we launch our services, we seek dedicated Elite Suite Service Specialists to follow the guidance of the Premium Manager in providing a distinctive hospitality experience within our Premium Suites. You will join a dynamic team focused on exceeding expectations and enhancing the live music experience in the UK.

Key Responsibilities:

  • Work autonomously when necessary, demonstrating initiative.
  • Manage multiple tasks efficiently during peak times, ensuring a world-class experience.
  • Communicate effectively and stay organized under pressure, addressing fan inquiries and providing assistance as needed.

Commitment to Inclusion

Our venue is dedicated to serving fans and artists alike. We believe that attracting a diverse workforce that mirrors our local community is essential for creating the best music venue in the UK. We recognize that a diverse team fosters innovation, enhances our service, and elevates our standards of excellence.

We are devoted to establishing a welcoming workplace that amplifies voices from various backgrounds. Co-op Live offers opportunities for everyone to engage and contribute.

If you require any additional support or adjustments during the application process, please inform us, and we will ensure you have the necessary assistance.

Employee Screening and Work Eligibility

We prioritize safeguarding and may require a Disclosure and Barring Service Check based on the role. Successful candidates will need to provide evidence of eligibility to work in accordance with UK regulations.