Insurance Account Handler

2 months ago

London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

Job Title: Commercial SME Account Handler

Job Type: Full-time

Industry: Insurance

Company: Lawes Insurance Recruitment

We are seeking a highly skilled and experienced Account Handler to join our team at Lawes Insurance Recruitment. As an Account Handler, you will play a crucial role in supporting our clients' team in the administration of their insurance requirements.

Key Responsibilities:

  • Assist in achieving client retention targets by providing exceptional service to our clients.
  • Liaise effectively with the Account Executive to develop and implement a strategy for renewal, attend client meetings as necessary, and action meeting points.
  • Issue renewal documentation in line with contract certainty and ensure timely completion of tasks.
  • Handle all client queries, whether written or verbal, in a professional manner and process them effectively in line with service standards.
  • Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.

Requirements:

  • Working knowledge of all main classes of General Insurance and the CII's Code of Ethics and GDPR.
  • Minimum of 2 years' experience dealing with SME or commercial clients.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

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