Brand Ambassador

4 weeks ago


Hounslow, Greater London, United Kingdom Sky Full time
Unlock Your Potential as a Sky Brand Customer Care Advisor

Make a lasting impact at Europe's leading entertainment brand, Sky. As a Brand Customer Care Advisor, you'll be at the forefront of delivering exceptional customer experiences, ensuring our customers receive the best possible service.

Key Responsibilities:
  1. Install and Service Sky Products: Visit customers in their homes, installing and servicing our innovative products, including Sky Glass, Stream, and Sky Q.
  2. Optimise Customer Experience: Utilise advanced testing and diagnostic tools to enhance customers' home entertainment experience.
  3. Provide Expert Guidance: Demonstrate the features and benefits of our products, empowering customers to get the most out of their Sky services.
  4. Identify Customer Needs: Through engaging conversations, identify customer needs and offer tailored solutions to elevate their Sky experience.
  5. Work Flexibly: Enjoy a 9hr rolling rota, including weekends, and work full-time to meet the demands of our customers.

Requirements:

  1. Full UK Manual Driving Licence: A must-have for this role.
  2. Outdoor and Heights Work: Be comfortable working in outdoor environments and at heights.
  3. Customer Focus: A passion for delivering exceptional customer service and ensuring customer satisfaction.
  4. Benefits Package: Enjoy a comprehensive benefits package, including discounted mobile and broadband, a generous pension plan, healthcare, share save, and discounts at over 800 retailers.

Important Note: If your application is successful, you'll be required to undergo a criminal record check.


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