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Resource Allocation Specialist

2 months ago

Lincoln, Lincolnshire, United Kingdom City of Lincoln Council Full time

Resource Allocation Specialist

The City of Lincoln Council is pleased to announce an opportunity for a Resource Allocation Specialist to become a vital member of our team.

As part of the Housing Repairs Division, you will play a crucial role in the upkeep and maintenance of numerous properties across Lincoln. Our commitment lies in delivering high-quality housing solutions and repair services to our residents.

We seek a proactive, organized, and approachable individual who embodies our core values and is dedicated to providing exceptional customer service to the Lincoln community. This role is dynamic and fulfilling, offering a chance to make a significant impact.

Key Responsibilities:

Collaborate under the guidance of the Resource Allocation Team Leader to support the effective delivery of our repairs and maintenance services.

Efficiently schedule resources over varying timeframes to ensure tenants receive outstanding service while optimizing resource utilization.

The ideal candidate will possess:

Proven experience in managing systems and processes, such as Servitor, Universal Housing, and Optitime/DRS.

Strong communication skills, both written and verbal.

The ability to understand customer repair needs and effectively liaise with relevant teams to ensure timely completion of tasks.

Experience in a fast-paced environment with shifting priorities.

GCSE qualifications in Maths and English – Grades A to C or equivalent.

A commitment to promoting equal opportunities and adhering to relevant policies and practices.

We also provide:

Flexible working arrangements and a flexi-time scheme.

A generous annual leave package in addition to public holidays.

Participation in the local government pension scheme, featuring a substantial employer contribution.

Access to an employee discount program covering various sectors, including retail and entertainment.

Comprehensive health and wellbeing support.

Sustainable travel options, including a tax-free bike scheme and discounted parking.

For further inquiries, please reach out to the Recruiting Manager.

To complete your application, kindly download and review the attached job description, ensuring you address the essential criteria outlined in the person specification.

All external candidates will undergo satisfactory pre-employment checks and a probationary period.

As a Disability Confident Scheme employer, we guarantee interviews for all disabled applicants who meet the essential criteria for this position.