Resource Allocation Specialist

3 months ago

Lincoln, Lincolnshire, United Kingdom City of Lincoln Council Full time

Resource Allocation Specialist

Job Overview

The City of Lincoln Council is pleased to announce an opportunity for a Resource Allocation Specialist to become a vital member of our team.

You will join the Housing Repairs Division, which is dedicated to the upkeep and restoration of 7,800 properties across Lincoln. Our commitment lies in delivering exceptional housing services and repairs to our residents.

We seek a proactive, organized, and personable individual who embodies our core values to ensure outstanding customer service for the citizens of Lincoln. This role is essential, dynamic, and fulfilling.

Opportunities for professional growth and training are available for the right candidate.

Key Responsibilities:

Collaborate under the guidance of the Resource Allocation Team Leader to help achieve the goals of the repairs and maintenance service.

Plan and allocate resources over days to weeks to guarantee that residents receive excellent service and that resources are utilized effectively.

The ideal candidate will demonstrate:

Experience in managing systems and procedures such as Servitor, Universal Housing, and Optitime/DRS.

Strong communication skills, both written and verbal.

The ability to understand customers' repair needs and effectively liaise with relevant personnel to ensure the successful completion of necessary tasks.

Experience in a fast-paced environment with shifting tasks and priorities.

GCSEs in Maths and English – Grades A to C or equivalent.

A commitment to promoting equal opportunities, policies, and practices.

We also provide:

Flexible working arrangements and a flexi-time scheme.

Generous annual leave plus public holidays.

A local government pension scheme with a significant employer contribution.

An employee discount program covering various sectors including retail and technology.

Health and Wellbeing support services.

Options for sustainable travel, including a tax-free bike scheme and discounted parking.

For further information, please refer to the job description attached. Ensure that you address the essential criteria in your supporting statement.

All external candidates will undergo satisfactory pre-employment checks and a probationary period.

As a Disability Confident Scheme employer, we guarantee interviews for all disabled applicants who meet the essential criteria for the position.

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