IT Service Delivery Manager
6 days ago
Job Title: Technical Consultant
Company: Dovetail & Slate Limited
Location: Flexible working from home available
Job Type: Full-time
Industry: IT Services
About Us: Dovetail & Slate Limited is a rapidly growing IT service provider that values its employees and offers a supportive and dynamic work environment.
Key Responsibilities:- Cloud Solutions: Design and implement modern cloud IT solutions, focusing on Microsoft Azure and Microsoft 365.
- Consultancy Services: Provide expert advice on infrastructure, cyber risk, and Microsoft 365 adoption.
- Technical Support: Act as an escalation point for project engineers, offering advanced technical support.
- Customer Engagement: Guide customers through their technical roadmaps and collaborate on presales consultancy.
- Project Management: Work with the Projects Administrator to ensure successful project outcomes.
- 4+ years of experience: Progressing through service desk roles to a Technical Consultant position.
- Expertise: Microsoft Azure and Microsoft 365, including Modern Endpoint Management and Security.
- Experience: Hyper-V/VMware in on-premises and hybrid deployments.
- Strong networking knowledge: TCP/IP, VLANs, routing, firewalls, etc.
- Excellent communication skills: Ability to interact with all levels of an organization.
- Proven track record: Designing and implementing technical roadmaps.
- Microsoft Certifications: MS-100/101, AZ-104, MS-500.
- Security Certifications: Security+, CEH.
- Competitive Salary: £45,000 - £70,000 per annum, based on experience.
- Unlimited Holiday: And private healthcare.
- Performance and Salary Reviews: To reward your growth.
- Mintivo Academy: Access to training and development resources, with time allocated during work hours.
- Pension Scheme: And referral programs for staff and customers.
- Vibrant Work Environment: A balanced atmosphere with a focus on high performance and team care.
- Employee Socials: Organized events, an on-site lounge area, and Minchester bar.
- Additional Perks: Plenty of cake and fruit in the office
- Working Hours: 37.5 hours per week, Monday to Friday. Occasional work outside normal hours or weekends may be required.
- Travel: Some travel to customer sites will be necessary, so flexibility is essential.
- Clearance: DBS and BPSS checks are required, and SC clearance will need to be obtained (fully funded).
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