IT Service Delivery Manager

6 days ago


Chippenham, Wiltshire, United Kingdom Dovetail & Slate Full time
Job Description

Job Title: Technical Consultant

Company: Dovetail & Slate Limited

Location: Flexible working from home available

Job Type: Full-time

Industry: IT Services

About Us: Dovetail & Slate Limited is a rapidly growing IT service provider that values its employees and offers a supportive and dynamic work environment.

Key Responsibilities:
  • Cloud Solutions: Design and implement modern cloud IT solutions, focusing on Microsoft Azure and Microsoft 365.
  • Consultancy Services: Provide expert advice on infrastructure, cyber risk, and Microsoft 365 adoption.
  • Technical Support: Act as an escalation point for project engineers, offering advanced technical support.
  • Customer Engagement: Guide customers through their technical roadmaps and collaborate on presales consultancy.
  • Project Management: Work with the Projects Administrator to ensure successful project outcomes.
Essential Skills & Experience:
  • 4+ years of experience: Progressing through service desk roles to a Technical Consultant position.
  • Expertise: Microsoft Azure and Microsoft 365, including Modern Endpoint Management and Security.
  • Experience: Hyper-V/VMware in on-premises and hybrid deployments.
  • Strong networking knowledge: TCP/IP, VLANs, routing, firewalls, etc.
  • Excellent communication skills: Ability to interact with all levels of an organization.
  • Proven track record: Designing and implementing technical roadmaps.
Preferred Qualifications:
  • Microsoft Certifications: MS-100/101, AZ-104, MS-500.
  • Security Certifications: Security+, CEH.
What We Offer:
  • Competitive Salary: £45,000 - £70,000 per annum, based on experience.
  • Unlimited Holiday: And private healthcare.
  • Performance and Salary Reviews: To reward your growth.
  • Mintivo Academy: Access to training and development resources, with time allocated during work hours.
  • Pension Scheme: And referral programs for staff and customers.
  • Vibrant Work Environment: A balanced atmosphere with a focus on high performance and team care.
  • Employee Socials: Organized events, an on-site lounge area, and Minchester bar.
  • Additional Perks: Plenty of cake and fruit in the office
Additional Notes:
  • Working Hours: 37.5 hours per week, Monday to Friday. Occasional work outside normal hours or weekends may be required.
  • Travel: Some travel to customer sites will be necessary, so flexibility is essential.
  • Clearance: DBS and BPSS checks are required, and SC clearance will need to be obtained (fully funded).

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