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Office Supervisor

2 months ago

Redhill, Surrey, United Kingdom Apetito Limited Full time
Job Title: Office Supervisor

Join Apetito Limited, a leading provider of ready meals, as an Office Supervisor. This exciting role offers the opportunity to work with a passionate team dedicated to delivering exceptional customer service and sales performance.

About the Role

We are seeking a highly motivated and experienced individual to supervise our office-based team. As an Office Supervisor, you will be responsible for ensuring all office tasks are completed accurately and on time. You will engage with the team, monitor performance, and provide coaching and support where needed.

Key Responsibilities
  • Supervise the office-based team to ensure all office tasks are completed accurately and on time.
  • Engage with the team and ensure all targets are being met.
  • Monitor performance, coach, and support team members where required.
  • Maintain dialogue with the Depot Operations Manager to ensure you are all working towards the company strategy and maximising all opportunities.
  • Ensure Dynamics CRM is being used productively to grow the customer base.
  • Manage the office team's rotas and holidays and arrange cover where needed.
  • Liaise with the Retail operations manager and Depot Operations Manager to highlight concerns or success.
Requirements
  • Good leadership potential, with the ability to supervise and motivate your team.
  • Experience of people engagement/leading a team of up to 5 people.
  • Passion, energy, and commitment.
  • Ambition to succeed.
  • Empathy to deal with our customers.
  • Ability to effectively promote WFF.
  • Willingness to be 'hands on' and support the team in carrying out their roles e.g. tele-sales and field marketing.
  • Networking skills - ability to work well with colleagues and franchisees.
  • GCSE English and Maths - Good understanding of written & oral English.
Company Benefits
  • Competitive salary - accredited Living Wage employer.
  • 33 days holiday per year, including bank holidays (which are considered a normal working day).
  • Option to purchase up to 5 additional days holiday per year.
  • Discretionary annual bonus scheme.
  • Pension scheme - employer matched contributions up to 4%.
  • Life assurance scheme worth at least 1x annual salary.
  • Free turkey or voucher at Christmas.
  • apetito perks scheme including salary sacrifice options and retail discounts.
Our Values

Apetito Limited is a family-owned business dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. We are an accredited Living Wage employer and committed to making a real difference in our customers' lives.