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Technical Solutions Engineer
2 months ago
Role Overview
Cisilion, a leading Global IT Solutions and Managed Service Provider, is seeking a highly skilled AV Project Specialist to join our Professional Services team. As a key member of our team, you will be responsible for consulting, designing, planning, and implementing technical projects that drive business success for our clients.
Key Responsibilities
- Collaborate with Senior and Principal Technical Consultants, Presale Architects, and other teams to deliver high-quality technical projects.
- Provide technical expertise to support Sales and Presales teams in closing sales opportunities and proposing solutions to clients.
- Validate solutions at kick-off calls, configure rooms according to client specifications, program audio DSPs, and obtain client sign-off.
- Deploy AV meeting room spaces, including divisible spaces and enhanced audio installations, and troubleshoot networking protocols.
- Translate client requirements into premium AV areas/rooms, considering lighting, acoustics, and elevation.
Requirements
- Proven track record in design and delivery of AV solutions, including Yealink, Logitech, HP Poly, QSC, Shure, BIAMP, Kramer, Extron, Crestron, and Cisco Teams Meeting Rooms.
- Experience in deployment of AV meeting room spaces, including divisible spaces and enhanced audio installations.
- Thorough understanding of networking protocols and troubleshooting.
- Strong knowledge of visualising a space and translating it into a premium AV area/room.
- Industry-recognised technical relevance through diverse experiences, vendor certifications, training, relationships, and participation in industry events.
- Exceptional skills in time-management, planning, and communication.
- Commercial awareness to safeguard Cisilion's interests across all aspects of professional services delivery.
- Continual knowledge and experience in technical infrastructure hardware, software, and solutions.
Certifications
- Certified Technology Specialist (CTS)
- Additional relevant certifications in one or more of the following areas: Dante, Crestron, Extron, AMX, BIAMP, QSC)
Desirable Skills
- Appspace and Room Booking systems knowledge/digital signage
- Teams Administrator Associate (MS-700)
- Yealink Microsoft Solutions Tech and Sales Professional
