Technical Services Engineer
4 weeks ago
A leading Digital Engagement Platform is seeking a skilled Technical Services Engineer to join their team on a permanent basis.
The company is a world leader in providing secure engagement technologies, giving their customers the opportunity to connect with their audience via modern and effective digital channels.
The successful candidate will be responsible for delivering commissioning services, either on-site or remotely, resulting in the successful deployment of the company's products and services.
The ideal candidate will have a proactive approach to delivering quality technical services, with the ability to adapt to changing circumstances and effectively install complex Digital Signage, IPTV, Video Streaming, and Room Booking projects.
The role will require frequent travel to client sites throughout the UK and Ireland, with occasional travel to Europe.
The company offers a supportive leadership team, employee assistance program, and opportunities for professional development and advancement.
- Planning and preparing for commissioning with a sound understanding of what is required for a successful installation.
- Working with internal teams to ensure time is allocated appropriately to deliver either remote or onsite commissioning.
- Coordinating and liaising with site contacts to ensure everything is ready from a technical and resource perspective to begin the commissioning.
- Delivering the technical services and installation/configuration, resulting in a working solution.
- Working with the end client to ensure the installation is finished and all sign-off documentation is completed.
- The Technical Services Engineer will be responsible for ensuring their product knowledge is updated across the portfolio.
- Additional responsibilities can include assisting the commercial teams by providing technical input into proposals and customer demonstrations and also supporting colleagues at trade shows.
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