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Refuge Support Worker

2 months ago

Castle Community, United Kingdom Vetro Recruitment Full time
About the Role

We are seeking a dedicated and compassionate Refuge Support Worker to join our team in Cardiff. As a key member of our team, you will provide vital support to women and children who have experienced domestic abuse.

Key Responsibilities
  • Assess the risks and needs of service users and provide a pro-active, short to medium term crisis intervention service.
  • Work with a caseload of diverse risk and need to ensure all women and children are supported through their journey.
  • Advocate for service users with agencies who can help to address the domestic abuse.
  • Deliver specialist support services to women and children who are accessing accommodation services.
  • Support women and children to undertake and engage in initial and on-going needs assessments, risk assessments, safety plans and support plans.
Requirements
  • Hold a SafeLives IDVA training certificate or a relevant degree or demonstrable equivalent experience.
  • Driving licence and access to own vehicle is essential.
  • Have an understanding of domestic violence and abuse, including the impact on victims and their children.
  • Understand child protection issues and how to effectively safeguard.
  • Experience in engaging with external agencies.
  • Strong crisis management skills.
  • Excellent IT and communication skills.
  • Ability to provide practical and emotional support.
  • Ability to manage own workload.
  • Ability to work alone and as part of a team.
What We Offer
  • Generous Annual Leave Package Totalling 33 Days (Inclusive of Bank Holidays).
  • Pension.
  • Life Assurance.
  • Employee Assistance Program - That Supports Your Health and Well-being at Home and at Work.
  • Flexi Working.
  • Paid Company Sick Pay & Emergency Dependent Leave.
  • Living Wage Employer.
  • Bike to work scheme, among other benefits.