Personal Wellbeing Coach

1 week ago


Cardiff, Cardiff, United Kingdom St Giles Trust Full time
About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this Exciting Opportunity

Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes.

Key Responsibilities
  • Develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users.
  • Work towards contractual targets and outcomes within agreed timescales.
  • Use agreed CRM databases and recording all activity relating to caseload and providing updates and reports.
What We Are Looking For
  • Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project.
  • L3 in Advice and Guidance or equivalent.
  • The ability to assess clients' needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching.
  • An ability to work sensitively with clients applying trauma-informed strategies.
  • Impressive IT, relationship-building and communication skills, both verbal and written.


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