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French Speaking Customer Service Representative
2 months ago
Job Title: French Customer Service Representative
Job Summary:
We are seeking a highly skilled and motivated French speaking customer service representative to join our team at Evolve Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.
Key Responsibilities:
- Customer Service: Respond to customer inquiries and resolve issues in a professional and courteous manner.
- Communication: Communicate effectively with customers, colleagues and management to ensure seamless service delivery.
- Problem Solving: Analyze and resolve customer complaints and issues in a fair and timely manner.
- Teamwork: Collaborate with colleagues to achieve team goals and objectives.
- Adaptability: Be flexible and adaptable in a fast-paced environment, with the ability to prioritize tasks and manage multiple projects simultaneously.
Requirements:
- Language Skills: Fluency in French and English, with excellent written and verbal communication skills.
- Customer Service Experience: Proven experience in customer service, with a strong track record of providing exceptional service.
- Problem Solving Skills: Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
- Teamwork and Adaptability: Excellent teamwork and adaptability skills, with the ability to work effectively in a fast-paced environment.
What We Offer:
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and professional development.
- Collaborative Work Environment: A collaborative and supportive work environment.
