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Product Specialist/Manager

2 months ago


Bicester, Oxfordshire, United Kingdom Parke Lane People Limited Full time
About the Role

We are seeking a highly skilled and experienced Product Specialist/Manager to join our team at Parke Lane People Limited. As a Product Specialist/Manager, you will play a key role in supporting the growth of our business by providing technical advice and support to our customers and partners.

Key Responsibilities
  • Product Expertise: Be the product and application knowledge expert within the business, providing technical advice and support to customers and partners.
  • Relationship Building: Develop strong relationships with current and future key thought leaders within the industry.
  • Market Understanding: Understand how the product portfolio fits within the market, identifying opportunities for growth and development.
  • Technical Support: Provide technical advice and support within the business, and all customers and partners on the company's range of products in media and equipment.
  • Industry Engagement: Participate in industry expert groups, e.g. PharMIG, PHSS, NHS QA groups, joining at least 1 committee and utilizing this network for conferences and marketing when appropriate.
  • Market Trends: Monitor industry trends and developments to assist with future product development and direction.
  • New Product Introduction: Co-ordinate introduction of new products acting as a conduit to the client.
  • Knowledge Sharing: Contribute to the general technical knowledge base within the business by building in-depth product knowledge and facilitating training and knowledge sharing.
  • Market Analysis: Have a robust understanding of the market value, the competitors' market share.
  • Marketing Support: Contribute to marketing material, including website content, newsletter articles, press releases and blog with technical writing and input.
  • Event Planning: Actively identify relevant exhibitions, plan and execute the attendance for the business.
  • Professional Development: Look to maintain and increase skill and knowledge within microbiology and product.
  • Supplier Engagement: Work with suppliers where needed to understand product development and availability.
Requirements
  • Science Qualification: Science qualification - Microbiology degree is a must for this role.
  • Industry Experience: Industry experience – demonstrate a knowledge of pharma industry, environmental microbiology and GMP.
  • Communication Skills: Good communicator – effectively understand customer needs and share internally.
  • Teamwork: Team player – must work effectively with other departments.
  • Motivation and Organization: Motivated and organised – utilise time effectively and manage priorities.
  • Attention to Detail: Attention to detail – provide accurate and appropriate information and advice.
  • Enthusiasm: Be enthusiastic – able to motivate others.
  • Professionalism: Professional & personable – confidence in presenting to groups and building relationships.
  • Flexibility: Flexible – some overseas travel and overnights will be necessary.
  • Self-Starter: Self-starter - Identify knowledge gaps and proactively seek to fill them.
  • Commercial Experience: Other experience – the successful candidate should also have some commercial experience/awareness, have some experience or knowledge of microbiological media, and have experience of writing technical content.
Working Arrangements

This role is a full-time position, working 71⁄2 hours per day, 5 days a week, usually working between 9.00am- 5.00pm. Flexibility to work additional hours may be required.

This role is offered on a hybrid basis, with a minimum of 2 days per week in the office.

In return, we are offering a salary of £45,000-£50,000 (DOE) plus benefits.