Food and Beverage Operations Manager
1 month ago
About the Role:
We are seeking an experienced and skilled Multi-Venue Takeaway Manager to join our team at Haven. As a key member of our Food and Beverage Leadership Team, you will be responsible for overseeing the day-to-day operations of our takeaway food and beverage outlets on Park.
Key Responsibilities:
- Oversee the day-to-day operation of our takeaway food and beverage outlets, ensuring a safe and secure environment for all.
- Deliver performance targets against budget, manage stock, margin, and cost control.
- Complete relevant administrative tasks, including team rotas, safety, and legislative compliance checks.
- Drive continuous improvement, provide solutions to issues, and set goals for growth.
- Lead and coach the team, ensuring they work productively and develop professionally.
- Engage and inspire the team to always be guest-obsessed.
- Effectively recruit and train new team members.
What's In It For You?
We offer a range of benefits, including:
- Free use of our leisure facilities, including a swimming pool.
- Up to 50% discount off food on Park and 20% discount in our shops.
- Opportunity to use our corporate box at the O2 Arena.
- Fantastic discounts with many national brands and retailers.
- 20% discount to you, your family, and friends across Haven and Warner Leisure Hotels.
- Reward and recognition schemes.
- Training and development opportunities, including fully funded qualifications.
- Fantastic health, mind, and money support programme.
- Enhanced family-friendly policies and pay (eligibility criteria applied).
Experience and Qualifications:
We are looking for someone with:
- Proven experience leading large teams in a food and beverage or similar environment.
- Experience in managing operations, performance, resources, and cost control.
- Ability to confidently deal with guest concerns and resolve problems.
- Excellent communication, organisational, and leadership skills.
- Strong decision-making ability.
Who Are We?
We are part of an award-winning Bourne Leisure family, which includes Haven and Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations, with our HQ based in Hemel Hempstead.
What's It Like to Work with Us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions, allowing our team members to be their authentic selves.
We Would Love to Hear from You:
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