Customer Service Centre Team Member

4 weeks ago


Leeds, Leeds, United Kingdom D.M Limited Full time
About Us

D.M Limited is a family-run business with a rich history spanning over 60 years. We have grown from humble beginnings to become one of the top 100 car dealers in the country, with a stable workforce of over 450 people. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted and reliable partner in the automotive industry.

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Centre Executive. As a key member of our service department, you will be responsible for providing exceptional customer service, handling service and MOT booking calls, and maximizing profitability through product sales.

Key Responsibilities:
  • Provide world-class customer service, exceeding customer expectations and delivering a seamless experience.
  • Handle service and MOT booking calls, ensuring accurate and efficient processing.
  • Maximize profitability through product sales, including service plans and other relevant products.
  • Build and maintain valuable relationships with customers, focusing on increasing customer retention.
  • Conduct follow-up calls for marketing campaigns and customer complaints.
  • Record and manage customer data, ensuring accurate and up-to-date information.
Requirements:
  • Demonstrable communication and interpersonal skills, with experience in a customer-facing role.
  • Excellent organizational skills, with the ability to work in a fast-paced environment.
  • Knowledge of the automotive industry, particularly in regard to vehicle servicing and maintenance.
  • Ability to work in a team environment, with a focus on delivering exceptional customer service.
What We Offer:
  • A competitive basic salary, with uncapped commission opportunities.
  • World-class training and development opportunities, ensuring you have the skills and knowledge to succeed in your role.
  • A comprehensive benefits package, including a workplace pension scheme and preferential rates for servicing and repairs on your family and friend's cars.
  • A dynamic and supportive work environment, with opportunities for career progression and professional growth.
About You

We are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional customer service. If you have a strong work ethic, excellent communication skills, and a desire to succeed in a fast-paced environment, we would love to hear from you.



  • Leeds, Leeds, United Kingdom D.M Limited Full time

    Customer Service Centre Executive RoleThis is an exciting opportunity to join D.M Limited as a Customer Service Centre Executive. As a key member of our team, you will be responsible for delivering world-class customer service and exceeding customer expectations.About the RoleWe are looking for ambitious and driven individuals who are passionate about...


  • Leeds, Leeds, United Kingdom D.M Limited Full time

    Customer Service Centre Team MemberThis is an exciting opportunity to join a family-run business in the automotive industry. We are looking for ambitious and driven individuals who are passionate about providing world-class customer service.As a Customer Service Centre Team Member, you will be responsible for handling service and MOT booking calls,...


  • Leeds, Leeds, United Kingdom D.M Limited Full time

    About UsD.M Limited is a family-run business with a rich history spanning over 60 years. We have grown from humble beginnings to become one of the top 100 car dealers in the country, with a stable workforce of over 450 people. Our business philosophy is built on the values of Fit, Fun, Family, and Fearless, which guide our approach to customer service and...


  • Leeds, Leeds, United Kingdom D.M Limited Full time

    About UsD.M Limited is a family-run business with a rich history spanning over 60 years. We have grown from humble beginnings to become one of the top 100 car dealers in the country, with a stable workforce of over 450 people. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted and reliable partner in the automotive...


  • Leeds, Leeds, United Kingdom D.M Limited Full time

    About UsD.M Limited is a family-run business with a rich history spanning over 60 years. We have grown from humble beginnings to become one of the top 100 car dealers in the country, with a stable workforce of over 450 people. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted and reliable partner in the automotive...


  • Leeds, Leeds, United Kingdom D.M Limited Full time

    About UsD.M Limited is a family-run business with over 60 years of experience in the automotive industry. We are proud to be one of the top 100 car dealers in the country, with a stable workforce of over 450 people.We are looking for ambitious and driven individuals who are passionate about providing world-class customer service. As a Customer Service Centre...

  • Centre Team Member

    4 weeks ago


    Leeds, Leeds, United Kingdom Vantage Lexus Full time

    Vantage Lexus is seeking a talented individual to fill the role of Centre Host at our Lexus Leeds location. This is an exciting opportunity to join a dynamic team and contribute to the success of our business.Key Responsibilities:Provide exceptional customer service to our clients and guestsAssist with the day-to-day operations of the centreSupport the sales...


  • Leeds, Leeds, United Kingdom Leeds City Council Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Recreation Assistant - Pool. As a key member of our leisure centre team, you will be responsible for providing an exceptional customer experience, ensuring the smooth operation of our pool facilities, and contributing to the overall success of our business.Key...


  • Leeds, Leeds, United Kingdom Allerton Medical Centre Full time

    About the RoleWe are seeking a skilled and compassionate Patient Support Team Member to join our team at Allerton Medical Centre. As a key member of our front-line team, you will be the first point of contact for our patients, providing a warm and welcoming service.Key ResponsibilitiesDeal with patient queries and concerns in a professional and empathetic...


  • Leeds, Leeds, United Kingdom Allerton Medical Centre Full time

    About the RoleWe are seeking a skilled and compassionate Patient Support Team Member to join our team at Allerton Medical Centre. As a key member of our front-line team, you will be the first point of contact for our patients, providing a warm and welcoming service that sets the tone for their experience with our practice.Key ResponsibilitiesDeal with...


  • Leeds, Leeds, United Kingdom Allerton Medical Centre Full time

    About the RoleWe are seeking a skilled and compassionate Patient Support Team Member to join our team at Allerton Medical Centre. As a key member of our front-line team, you will be the first point of contact for our patients, providing a warm and welcoming service that sets the tone for their experience with our practice.Key ResponsibilitiesDeal with...


  • Leeds, Leeds, United Kingdom Beechtree Medical Centre Full time

    Job SummaryWe are seeking an enthusiastic and motivated individual to join our team as a Receptionist at Beechtree Medical Centre. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Main Duties and ResponsibilitiesThe successful candidate will be...


  • Leeds, Leeds, United Kingdom Nuffield Health Full time

    Job Role: Clean and Wellbeing Centre Team MemberWe're always striving to create the highest standards of customer service at Nuffield Health. Maintaining cleanliness in our Fitness & Wellbeing Clubs is a key part of this.As a Cleaner at our Leeds fitness and wellbeing centre, you will play a vital role in creating a safe and pleasant environment for our...


  • Leeds, Leeds, United Kingdom Beechtree Medical Centre Full time

    Job SummaryWe are seeking a highly motivated and experienced individual to join our team as a Receptionist at Beechtree Medical Centre. The successful candidate will be responsible for providing exceptional patient care and administrative support to our Practice team.Main DutiesThe duties and responsibilities of this role may include:Receiving and directing...

  • Team Member

    4 weeks ago


    Leeds, Leeds, United Kingdom Hollywood Bowl Group Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Team Member to join our team at Hollywood Bowl Group. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers have an enjoyable and memorable experience.Key ResponsibilitiesProvide outstanding customer service and ensure...

  • Team Member

    4 weeks ago


    Leeds, Leeds, United Kingdom Hollywood Bowl Group Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Team Member to join our team at Hollywood Bowl Group. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers have an enjoyable and memorable experience.Key ResponsibilitiesProvide outstanding customer service and ensure...


  • Leeds, Leeds, United Kingdom Yorkshire Housing Full time

    Customer Experience Centre LeadYorkshire Housing is seeking a seasoned leader to manage our Customer Experience Centre. As a key member of our leadership team, you'll oversee the day-to-day operations, ensuring exceptional customer service delivery.Key ResponsibilitiesProactively manage and support a large team in delivering high-quality customer...


  • Leeds, Leeds, United Kingdom Sodexo Full time

    Job OverviewAs a key member of our food service team, you will play a vital role in delivering exceptional customer experiences and supporting the smooth operation of our catering facilities.Key Responsibilities:Ensure the cleanliness and sanitization of equipment and workstations to maintain high standards of hygiene.Provide excellent customer service,...


  • Leeds, Leeds, United Kingdom Allerton Medical Centre Full time

    About the RoleWe are seeking a warm and friendly Patient Support Team Member to join our team at Allerton Medical Centre. As the first point of contact for our patients, you will be the welcoming face of our practice, providing a can-do attitude and a smile.Key ResponsibilitiesDeal with patient queries from booking appointments to solving problems, whether...


  • Leeds, Leeds, United Kingdom Sodexo Full time

    Job OverviewAs a Food Service Assistant at Sodexo, you will be working in a fast-paced environment where you will be interacting with clients and colleagues on a daily basis. Your excellent communication skills and positive attitude will make you a valuable asset to our team.Key Responsibilities:Clean and sanitize equipment and workstations to maintain a...