Mortgage Case Manager

4 weeks ago


Tamworth, Staffordshire, United Kingdom Coast Specialist Recruitment Full time

A new opportunity has arisen for a skilled Lending Case Manager to join our team at Coast Specialist Recruitment.

The successful candidate will be responsible for managing all new loan applications through to completion, establishing and maintaining positive relationships with internal and external stakeholders, and delivering excellent customer service.

Key Responsibilities:

  • To take ownership of submitted applications and drive excellent customer service.
  • Maintain excellent product and criteria knowledge.
  • Work towards agreed SLAs- both individually and in your team.
  • Able to take ownership and drive delivery of performance.
  • Adhere to industry regulations and standards.
  • To liaise with team leader on all case issues.
  • Provide feedback on team, other departments, competitors, lenders, and introducers.

The role will involve Bridging Loans, but if you have mortgage or BTL lending experience, this will also be considered suitable. The role is offered on a Hybrid basis.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong product and criteria knowledge.
  • Ability to work towards agreed SLAs.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A dynamic and supportive work environment.

Interviews are available now.


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