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Client Relationship Management Specialist

2 months ago

Central London, United Kingdom Anthem Consulting Full time

Anthem Consulting is on the lookout for a talented individual with exceptional analytical capabilities to enhance its marketing and business development initiatives. This role will focus on optimizing digital marketing systems and ensuring effective use of CRM tools.

Key Responsibilities:

  • Oversee the daily operations of the firm's CRM system, collaborating closely with senior partners;
  • Engage with various departments to ensure the CRM system aligns with business objectives;
  • Manage data integrity by cleansing and enhancing data quality;
  • Lead significant projects including system upgrades and integrations;
  • Conduct CRM reporting and performance analysis;
  • Provide guidance on best practices for CRM usage;
  • Develop and implement training programs for staff;
  • Maintain and update the firm's website;
  • Assist in executing digital marketing campaigns and projects;
  • Support social media initiatives and perform data analysis using analytics tools.

The ideal candidate will possess relevant experience in a dynamic legal or professional services setting. Proficiency in using CRM systems, particularly InterAction or similar platforms, is essential. Anthem Consulting prides itself on fostering a supportive work environment and promoting a healthy work-life balance, making this an excellent opportunity for career advancement.