Style Consultant

1 month ago


Dartford, Kent, United Kingdom Sofa Full time
About Us

Sofa.com is a leading home furnishings retailer that prioritizes excellent service and a passion for interiors. Our in-house teams work together to provide a unique shopping experience and a motivating work environment.

Job Description

We are seeking a customer-focused Sales Advisor to join our team in our Bluewater showroom. This 16-hour per week role requires weekend availability. As a member of our team, you will be the first point of contact with customers and will spend your time advising them on inspirational ideas to fulfill their needs.

Key Responsibilities
  • Welcome every customer, making them feel at home and relaxed, while encouraging them to browse the full range.
  • Maintain our high showroom standards and visual merchandising.
  • Provide customers with advice and support, ensuring a full understanding of their needs and working to find solutions within our range.
  • Chase sales quotations and process orders precisely and efficiently, while keeping customer information records up-to-date.
  • Be a brand ambassador for sofa.com, embracing the customer journey and leading by example in endorsing our company culture and standards.
  • Proactively improve and update knowledge of product and interior trends.
Requirements
  • Experience within retail, alongside proven experience with interiors and furniture.
  • Strong sales experience and awareness of trends to support customers in styling their rooms and homes.
  • Be ambitious and confident, with a strong can-do attitude.
  • Be enthusiastic and dedicated to providing excellent customer service.
  • A desire to work as part of a team to generate fresh and innovative ideas.
  • Proficiency in MS Office and general IT.
Our Principles
  • Think without limits and take the team with you.
  • Own it and back it.
  • Act with purpose.
  • Be commercial and customer-focused.


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