Sales Consultant

1 week ago


Dartford, Kent, United Kingdom Frasers Group Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Consultant to join our team at Sofa.com. As a Sales Consultant, you will be the first point of contact with our customers and will spend your time advising them with inspirational ideas to fulfill their needs.

Key Responsibilities

  • Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range
  • Maintaining our high showroom standards and visual merchandising in store
  • Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered
  • Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date
  • Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards
  • Proactively improving and updating knowledge of product & interior trends

Requirements

  • Experience within retail alongside proven experience with interiors/furniture
  • Strong sales experience and awareness of trends to support the customer in styling their rooms/homes
  • Be ambitious and confident, with a strong can-do attitude
  • Be enthusiastic and dedicated to providing excellent customer service
  • A desire to work as part of a team to generate fresh and innovative ideas
  • Proficiency in MS Office and general IT

About Us

At Sofa.com, we believe that everyone deserves great home furnishings and excellent service from people who are passionate about interiors. We provide a unique shopping experience and a working environment that inspires and motivates our teams to sell our lovely products.


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