Apprenticeship Contract Manager

3 weeks ago


Cheltenham, Gloucestershire, United Kingdom Carlisle Support Service Full time
Job Description

Carlisle Support Services is seeking a dedicated and enthusiastic individual to provide excellent service and support to our frontline employees, customers, and future employees. The successful candidate will ensure the delivery of all tasks on each shift and provide a secure and safe working environment at each site.

Key Responsibilities
  • Ensure sufficient levels of qualified and competent officers are maintained to meet the current and projected future levels of personnel required through rigorous resource planning and recruitment plans.
  • Creation and implementation of all Raceday and other operational documentation including Risk Assessments (Health, Safety and Security), Event plans (Crowd, Staffing and Operations), Policies and Procedures.
  • Ensure all security officers and stewards are deployed in line with the rigours of the Private Security Industry Act 2001 in terms of aligned licensing and training for officers and issues of screening for matters of safeguarding.
  • Promote a secure and safe working environment at each site by carrying out regular risk assessments and security reviews.
  • Communicate Health and Safety processes and policies to all staff and ensure they remain adequately trained including contract specific training.
  • Direct staff and monitor performance via an effective performance review process and managing any staff performance issues promptly and in line with HR guidelines.
  • Responsibility for the correct payment of all staff including ensuring full compliance on holiday, bank holiday and sick pay.
  • Agree event deployments and costings for each individual event in partnership.
  • Establish and encourage proactive working relationships with the key client stakeholders and local community.
  • Prepare all race day documentation and accreditation data.
  • Financial performance - assist with the compilation of the monthly P&L.
  • Conduct regular Health and Safety training audits and toolbox talks.
Requirements
  • SIA Licensed
  • Keen commercial skills with the ability to understand and control a P&L.
  • Good organisational and time management skills with the ability to manage conflicting priorities and deliver to deadlines.
  • Excellent IT skills - Advanced knowledge of MS Office Packages, specifically Excel.
  • Must hold a full UK driving license.
About Carlisle Support Services

Carlisle currently employs over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure.

We are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.



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