Deputy Store Manager

3 weeks ago


Letchworth, United Kingdom TOPPS TILES Full time
About the Role

We are seeking a highly motivated and experienced Deputy Store Manager to join our team at Topps Tiles. As a key member of our store leadership team, you will be responsible for driving sales and profitability while delivering outstanding customer service.

Key Responsibilities
  • Lead and develop a small store team to achieve sales and profitability targets
  • Implement and maintain high standards of customer service and store presentation
  • Coach and train team members to become product experts and improve sales opportunities
  • Contribute to the development of store plans and strategies to improve customer experience and sales performance
  • Work closely with the Store Manager to achieve business objectives and goals
Requirements
  • Proven retail experience with a track record of leading teams and achieving sales and profit targets
  • Excellent customer service skills and ability to inspire and motivate team members
  • Strong business acumen and ability to analyze sales data and customer trends
  • Ability to work flexibly and cover store opening hours, including weekends
What We Offer
  • Uncapped personal commission and company bonus schemes
  • Generous staff discount and Share Save scheme
  • Pension and life assurance
  • Holiday allowance that increases with length of service
  • Individual development plan and training opportunities

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