Digital and Power BI Consultant
3 days ago
The Fraud Prevention Specialist plays a critical role in driving the development and implementation of robust anti-fraud procedures. This involves developing comprehensive fraud prevention strategies and maintaining vigilance to ensure the highest levels of security and integrity in our operations.
Key Responsibilities:- Develop and implement comprehensive fraud detection and prevention measures and tools.
- Maintain detailed records of fraud management activities and sanctions, and effectively communicate findings to relevant stakeholders.
- Collaborate with team members and stakeholders to enhance processes, tools, and quality of operations continuously.
- Actively provide advice and training to both internal and external partners on fraud prevention, detection, and resolution strategies.
- At least 2 years' experience in customer service and/or fraud investigations is mandatory.
- Relevant experience in an online setting is highly preferred, indicating familiarity with digital platforms and e-commerce environments.
- Exhibits outstanding client service skills, with a track record of proactivity and a proven ability to enhance client performance.
- Capable of managing multiple projects simultaneously in a fast-paced setting, demonstrating efficiency and effectiveness.
- Shows a strong drive to take ownership of tasks and accepts full accountability for the quality and outcomes of their own work.
- Demonstrated skill in using the MS Office suite, especially MS Excel and Power BI. A strong willingness to learn and adapt to new technology systems, network tools, and processes is essential.
- Initial experience with, and a keen interest in, managing and developing AI/ML/LLM systems for anomaly detection. A passion for working at the forefront of technology and innovation in fraud detection.
- A working knowledge of SimilarWeb, Tableau and Asana is highly favourable, indicating the ability to handle complex data analysis and visualization tasks effectively.
- Must be fluent in English. Knowledge of German is an advantageous plus.
- We prioritize your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance.
- You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
- We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions.
- We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem.
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