Digital and Power BI Consultant

2 months ago

London, Greater London, United Kingdom ENGINEERINGUK Full time
Job Title: Digital and Power BI Consultant

We are seeking a highly skilled Digital and Power BI Consultant to join our team at ENGINEERINGUK. As a key member of our team, you will be responsible for identifying, investigating, and mitigating fraudulent activities within our affiliate network.

Key Responsibilities:
  • Fraud Detection and Investigation: Take full responsibility for investigating publishers on the Awin and ShareASale networks, ensuring compliance with the network Terms and Conditions, Code of Conduct, and Client Program Terms.
  • Risk Management: Assess the risk associated with publishers' activities and make decisions according to the sanction options for publishers who are found fraudulent/non-compliant.
  • Payment Monitoring: Consistently review publisher payments on Awin and ShareASale platforms, focusing on identifying and analyzing any irregularities.
  • Continuous Improvement: Collaborate with team members and stakeholders to enhance processes, tools, and quality of operations continuously.
  • Training and Advisory: Actively provide advice and training to both internal and external partners on fraud prevention, detection, and resolution strategies.
Requirements:
  • Customer Service and/or Fraud Investigations: A minimum of 2 years' experience in customer service and/or fraud investigations is mandatory.
  • Online Environment Expertise: Relevant experience in an online setting is highly preferred, indicating familiarity with digital platforms, social media platforms, and e-commerce environments.
  • Client Service Excellence: Exhibits outstanding client service skills, with a track record of proactivity and a proven ability to enhance client performance.
  • Technical Proficiency: Demonstrated skill in using the MS Office suite, especially MS Excel and Power BI.
  • Language Proficiency: Must be fluent in English. Knowledge of German is an advantageous plus.
What We Offer:
  • Flexi-Week and Work-Life Balance: We prioritize your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance.
  • Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs.
  • Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions.
  • Development: We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally.

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