Warranty Claims Specialist

2 months ago


Hamilton, South Lanarkshire, United Kingdom Lookers Full time

About the Role

We are seeking a highly skilled and experienced Warranty Claims Specialist to join our team at Lookers. As a Warranty Claims Specialist, you will play a crucial role in processing warranty claims and ensuring that our customers receive the highest level of service.

Key Responsibilities

  • Process warranty claims in accordance with manufacturer standards
  • Assess the quality of warranty job cards and provide feedback to the workshop
  • Prepare and send invoices to customers
  • Support with paint and body claims
  • Interact with customers on a daily basis to resolve any issues or concerns

Requirements

  • Technical background, preferably in the automotive industry
  • Excellent attention to detail and organizational skills
  • Strong communication and interpersonal skills
  • Ability to build strong relationships with colleagues and customers
  • Proficiency in Microsoft packages

About Us

Lookers is a leading automotive retailer with a strong commitment to customer service. We are dedicated to providing our customers with the highest level of service and support, and we are seeking a Warranty Claims Specialist who shares our values and is passionate about delivering exceptional results.



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