Warranty Claims Specialist
2 months ago
About the Role
We are seeking a highly skilled and experienced Warranty Claims Specialist to join our team at Lookers. As a Warranty Claims Specialist, you will play a crucial role in processing warranty claims and ensuring that our customers receive the highest level of service.
Key Responsibilities
- Process warranty claims in accordance with manufacturer standards
- Assess the quality of warranty job cards and provide feedback to the workshop
- Prepare and send invoices to customers
- Support with paint and body claims
- Interact with customers on a daily basis to resolve any issues or concerns
Requirements
- Technical background, preferably in the automotive industry
- Excellent attention to detail and organizational skills
- Strong communication and interpersonal skills
- Ability to build strong relationships with colleagues and customers
- Proficiency in Microsoft packages
About Us
Lookers is a leading automotive retailer with a strong commitment to customer service. We are dedicated to providing our customers with the highest level of service and support, and we are seeking a Warranty Claims Specialist who shares our values and is passionate about delivering exceptional results.
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