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Care Coordinator Lead

2 months ago


Southampton, Southampton, United Kingdom Adult Social Care Full time

Care Coordinator Role

We're seeking a skilled Care Coordinator to join our Adult Social Care team in a dynamic and supportive environment. As a Care Coordinator, you'll play a vital role in ensuring the people we support are kept safe by effectively deploying our care delivery colleagues and ensuring all administration is undertaken in line with relevant regulations and legislation.

Key Responsibilities:

  • Manage and coordinate the care delivery team to ensure seamless care delivery.
  • Ensure relevant documentation is in place for new individuals, discharges, and transfers.
  • Conduct live call monitoring using bespoke software and provide first-point-of-contact support for day-to-day operational requirements.
  • Collaborate with the care team to provide excellent customer service and support.

Requirements:

  • Experience working in Health & Social Care.
  • Proficiency in Microsoft Office.
  • Prior experience in an administration role.
  • Excellent customer service skills.

What We Offer:

  • Enhanced evening and weekend pay.
  • Premium overtime rates.
  • Wagestream for flexible pay access.
  • Funded Blue Light Card for discounts.
  • Enhanced retirement leave.
  • Long service awards.

About Us:

We're a leading provider of Adult Social Care services, dedicated to delivering high-quality care and support to individuals in need. Our team is passionate about making a positive impact in the lives of those we serve.