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Service Coordinator
2 months ago
Groomfield Recruitment Ltd is seeking a highly organized and detail-oriented Service Coordinator to join their team in Scotland.
This is a fantastic opportunity to work with a reputable company in the construction industry, renowned for its expertise and comprehensive project management.
Key Responsibilities:
- Log new service calls and communicate with customers via the SAP Service Module.
- Plan daily schedules for allocated service technicians to meet customer needs.
- Maintain the SAP database, including sites and equipment.
- Keep customers informed about open or ongoing repairs and orders.
- Liaise with internal departments as necessary.
- Perform general administrative tasks to support the Service department.
Requirements:
- Previous experience in a varied administrative role in a busy environment.
- Essential scheduling experience.
- Proficiency in MS Excel, Word, and Outlook.
- A professional and courteous telephone manner with strong relationship-building skills.
- Knowledge of SAP is advantageous, but full training will be provided.
About the Role:
This Service Coordinator role is ideal for individuals with experience in service administration, planning, or maintenance coordination. If you have a strong administrative background and excellent communication skills, this could be an excellent opportunity for you to join a dynamic team.