IT Support Specialist
4 weeks ago
United Business Group is a dynamic and agile workplace technology services company. We deliver comprehensive hardware, software & managed services to businesses across the UK. With over 35+ years of experience, we possess invaluable insights into the challenges faced by both local and global enterprises. Our extensive portfolio is meticulously curated to tackle these issues head-on. As an independent entity, we have the freedom to select the best-fit products and services for each of our customers. Supported by our highly knowledgeable and dedicated teams, we guarantee unwavering reliability in every aspect of our operations.
Why Choose United Business Group?- Cutting-Edge Tech: Work with the latest innovations in I.T. Services.
- Empowered Culture: A supportive, agile, and collaborative environment where your ideas matter.
- Competitive Package: Attractive salary and benefits.
- Work-Life Balance: Enjoy perks like Summer Hours, Christmas Closure, and your Birthday Off
- Health & Wellbeing: Health Cash Plan, Employee Assist Programme, and more.
- Fun & Engaging: Regular social events and team-building activities.
In this role, you will be responsible for:
· Ownership of support in a multi-client, multi project environment.
· Assist on setting up new computer systems.
· Set up new user accounts and manage access permissions.
· Update and maintain our asset list.
· Appreciation of ITIL Service Management Disciplines, i.e., Incident, Problem and Change Request Management.
· Enforcement of procedures and best practices.
· Collaborate with the IT Team on projects and improvements
Requirements
The ideal candidate will have:
· At least 1 years' experience in the IT field
· Microsoft certifications, Microsoft 365 Fundamentals (MS-900) and Microsoft Azure Fundamentals (AZ-900)
· Knowledge on Networks
· Good understanding of Backup/Disaster Recovery Products
· Experience on Microsoft 365: Exchange, Teams, SharePoint
· Experience of Microsoft EMS 365 technologies: Azure Active Directory, Intune, Information Protection
What We Offer
If you are a problem-solver who enjoys working in a fast-paced environment, apply now and take the next step in your career
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