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Relief Assistant Store Manager

2 months ago

Bournemouth, Bournemouth, United Kingdom Julia's House Full time

About the Role

We are seeking a highly skilled and experienced Relief Assistant Shop Manager to join our retail team. As a key member of our team, you will work closely with our Shop Managers to ensure the smooth operation of our shops.

Key Responsibilities

  • Manage the day-to-day operations of our shops, ensuring a high level of customer service and a well-presented store environment.
  • Process donations and engage with the community to promote our charity and its work.
  • Deliver exceptional customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Manage our superstar volunteers, providing guidance and support to ensure they have a positive and rewarding experience.
  • Work collaboratively with our management team to achieve sales and profit targets.

About Julia's House

Julia's House is an award-winning children's hospice charity dedicated to bringing comfort and care to families across the two counties. Our charity exists to help children and their families who are facing the challenges of a life-limiting or life-threatening condition.

What We Offer

  • A dynamic and supportive work environment.
  • The opportunity to make a real difference to the lives of children and families.
  • A competitive salary and benefits package.