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Domestic Team Lead

2 months ago

Midlothian, United Kingdom The University of Edinburgh Full time

Job Summary:

We are seeking a highly organized and customer-focused individual to lead our domestic team in providing exceptional cleaning services to our student and commercial guest accommodation.

About the Role:

This part-time position involves supervising a team of cleaning staff, ensuring the delivery of a high-quality service to our customers. You will be responsible for managing daily operations, maintaining a clean and safe environment, and providing excellent customer service.

Key Responsibilities:

  • Supervise and coordinate the cleaning team to ensure efficient and effective service delivery
  • Develop and implement cleaning schedules and procedures to meet customer needs
  • Monitor and maintain high standards of cleanliness and safety in all areas of accommodation
  • Provide exceptional customer service to students and commercial guests, responding to their needs and concerns
  • Collaborate with other departments to ensure seamless service delivery and resolve any issues that may arise

Requirements:

  • Previous supervisory experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Ability to adapt to changing priorities and deadlines

What We Offer:

The University of Edinburgh is committed to providing a supportive and inclusive work environment. As a member of our team, you will have access to a range of benefits, including competitive salary, comprehensive training and development opportunities, and a chance to work with a diverse and dynamic team.