Seasonal Team Member
5 days ago
About the Role
We are seeking a highly motivated and enthusiastic individual to join our team as a Seasonal Team Member. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.
Key Responsibilities
- Engage with visitors in a friendly and welcoming manner, providing information about the attraction and ensuring a positive guest experience
- Participate in special events and activities, offering support and ensuring smooth operations
- Provide exceptional customer service, greeting customers warmly and being comfortable speaking in front of groups
- Operate the ticketing system accurately and efficiently, understanding products and timings
- Manage the queue and keep guests happy, working calmly under pressure
- Provide information about events, packages, and facilities, guiding guests on their visit
- Handle transactions accurately and efficiently, processing sales and cashing up at the end of the day
Requirements
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Cash handling experience or willingness to learn
- Enthusiastic, reliable, and able to work collaboratively as part of a team
- Ability to work during the summer period, including weekends and evenings
What We Offer
- 28 days holiday
- Extra days holiday for your birthday
- Free meals on shift
- Free gym access on-site
- Employee Assistance Programme
- Exclusive employee discounts on accommodation, attractions, and dining across the THC Group
Working Schedule
- Day/Evening shifts, flexible, including weekends and holidays
- Seasonal with the option to extend
About Us
Bodmin Jail is a unique and historic attraction, offering a luxurious boutique hotel and varied F&B options. Our team is small, dedicated, and passionate about history and customer experience. We welcome initiative, reliability, and strong teamwork across the organisation.
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