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Technical Support Specialist

2 months ago


Bridgwater, Somerset, United Kingdom Wessex Water Full time

Are you a skilled administrator looking for a new challenge? We have an exciting opportunity for a Technical Administrator to join our team at Wessex Water.

Key Responsibilities

  • Provide technical administrative support to our Water Recycling teams, ensuring seamless day-to-day operations.
  • Develop and maintain accurate monthly reports, providing valuable insights to inform business decisions.
  • Offer business support to multiple teams, fostering collaboration and driving success.
  • Support regional forums and working groups, promoting effective communication and knowledge sharing.

Requirements

To succeed in this role, you will need:

  • Five GCSEs at grade C or above, including English and maths.
  • Excellent computer skills and the ability to work under pressure, prioritizing tasks and meeting service targets.
  • Strong communication skills, enabling you to effectively interact with customers and framework suppliers at all levels.
  • Highly organized with excellent attention to detail and proven customer service experience.

What We Offer

  • Total pension contributions up to 20%.
  • Career progression and professional development opportunities.
  • 25 days' holiday rising to 28 with length of service.
  • The opportunity to buy up to ten days' holiday and sell up to five every year.
  • A healthcare package that allows you to claim back healthcare costs.
  • Life assurance of up to eight times your salary.
  • A new electric car in exchange for part of your gross salary, subject to conditions.
  • Cashback and discounts from more than 3,000 retailers.
  • One paid volunteering day each year.
  • Enhanced family leave and pay arrangements.
  • An interactive health and wellbeing platform.
  • Support from mental health first aiders.
  • A £1,000 referral fee if you recommend someone to work for us.

About Us

We are one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West. Our mission goes beyond providing an essential public service; we aim to have a positive impact on the communities we serve and the natural environment.

Our people tell us Wessex Water is a great place to work, which is why so many of them stay with us. You will have the opportunity to develop and progress your career, while also receiving health and wellbeing support.

We continue to promote diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

This is an exciting opportunity to join us and contribute to our journey. If you would like to be part of our team, we would love to hear from you. Please do not hesitate to let us know about any additional support you may need.