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Yard Operations Assistant

2 months ago

Queenborough, United Kingdom Chartway Group Ltd Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Yard Colleague at Chartway Building Supplies, part of the Chartway Partnerships Group.

Key Responsibilities
  • Provide exceptional customer service to all visitors and customers, ensuring a positive experience and building strong relationships.
  • Greet and assist customers in a friendly and professional manner, answering their queries and providing product information.
  • Resolve customer complaints or concerns promptly and effectively, ensuring customer satisfaction and loyalty.
  • Assist customers with locating products and materials in the yard, providing accurate pricing information and processing sales transactions.
  • Collaborate with the sales team to meet sales targets and goals, driving business growth and success.
Requirements
  • A strong background in customer service, with experience in a similar role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A passion for delivering exceptional customer service and a commitment to meeting customer needs and exceeding expectations.
  • Able to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
What We Offer
  • A competitive salary and benefits package, including pension contributions and enhanced maternity and paternity leave.
  • A rewarding career path with opportunities for growth and development, including training and professional development.
  • A collaborative and supportive work environment, with a focus on teamwork and mutual respect.