Freight Forwarding Sales Executive

3 weeks ago

Hounslow, Greater London, United Kingdom JAC Recruitment (UK) Ltd. Full time
Job Title: Freight Forwarding Sales Executive

Join JAC Recruitment (UK) Ltd. as a Freight Forwarding Sales Executive and take on a challenging role that requires a deep understanding of the freight forwarding industry. As a key member of our team, you will be responsible for generating sales within the freight forwarding and logistics industry.

Key Responsibilities:

  1. Sales & Business Development:
  • Identify and pursue new business opportunities in freight forwarding and logistics.
  • Develop and execute a sales strategy to meet or exceed sales targets.
  • Conduct market research to identify potential clients and their needs.
  • Prepare and deliver sales presentations to prospective clients.
  • Negotiate contracts, rates, and terms with clients.
Client Relationship Management:
  • Build and maintain strong relationships with new and existing clients.
  • Provide tailored solutions to meet client requirements.
  • Regularly meet with clients to ensure their satisfaction and address any concerns.
  • Act as the primary point of contact between the company and clients.
Industry Knowledge & Expertise:
  • Stay informed about industry trends, market conditions, and competitors.
  • Understand the various modes of transport, including air, sea, and land.
  • Keep up-to-date with regulatory requirements and customs procedures.
Collaboration & Communication:
  • Work closely with the operations and customer service teams to ensure smooth service delivery.
  • Collaborate with other sales team members to share insights and strategies.
  • Provide regular sales reports and forecasts to management.
Customer Service:
  • Ensure all customer inquiries and issues are resolved in a timely manner.
  • Maintain high levels of customer satisfaction through proactive communication and problem-solving.
Administration:
  • Maintain accurate records of sales activities, client interactions, and contracts.
  • Prepare regular reports on sales performance and client feedback.

Qualifications & Skills:

  • Education: Bachelor's degree in Business, Logistics, or a related field (preferred).
  • Experience: 2-5 years of experience in sales, preferably in freight forwarding or logistics.
  • Language: Japanese Business level, English Fluent level.
  • Industry Knowledge: Strong understanding of freight forwarding processes, including air, sea, and land transport.
  • Sales Skills: Proven track record of achieving sales targets.
  • Communication: Excellent verbal and written communication skills.
  • Negotiation: Strong negotiation and persuasion skills.
  • Customer Service: Exceptional customer service orientation.
  • Technical Skills: Proficiency in Microsoft Office Suite; familiarity with CRM systems is a plus.
  • Travel: Willingness to travel as required to meet with clients.

Requirements:

  • Candidates must have the right to work in the UK; the company does not sponsor work visas.

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