Freight Forwarding Sales Executive
2 days ago
Join JAC Recruitment (UK) Ltd. as a Freight Forwarding Sales Executive and take on a challenging role that requires a deep understanding of the freight forwarding industry. As a key member of our team, you will be responsible for generating sales within the freight forwarding and logistics industry.
Key Responsibilities:
- Sales & Business Development:
- Identify and pursue new business opportunities in freight forwarding and logistics.
- Develop and execute a sales strategy to meet or exceed sales targets.
- Conduct market research to identify potential clients and their needs.
- Prepare and deliver sales presentations to prospective clients.
- Negotiate contracts, rates, and terms with clients.
- Client Relationship Management:
- Build and maintain strong relationships with new and existing clients.
- Provide tailored solutions to meet client requirements.
- Regularly meet with clients to ensure their satisfaction and address any concerns.
- Act as the primary point of contact between the company and clients.
- Industry Knowledge & Expertise:
- Stay informed about industry trends, market conditions, and competitors.
- Understand the various modes of transport, including air, sea, and land.
- Keep up-to-date with regulatory requirements and customs procedures.
- Collaboration & Communication:
- Work closely with the operations and customer service teams to ensure smooth service delivery.
- Collaborate with other sales team members to share insights and strategies.
- Provide regular sales reports and forecasts to management.
- Customer Service:
- Ensure all customer inquiries and issues are resolved in a timely manner.
- Maintain high levels of customer satisfaction through proactive communication and problem-solving.
- Administration:
- Maintain accurate records of sales activities, client interactions, and contracts.
- Prepare regular reports on sales performance and client feedback.
Qualifications & Skills:
- Education: Bachelor's degree in Business, Logistics, or a related field (preferred).
- Experience: 2-5 years of experience in sales, preferably in freight forwarding or logistics.
- Language: Japanese is an advantage, English fluent level.
- Industry Knowledge: Strong understanding of freight forwarding processes, including air, sea, and land transport.
- Sales Skills: Proven track record of achieving sales targets.
- Communication: Excellent verbal and written communication skills.
- Negotiation: Strong negotiation and persuasion skills.
- Customer Service: Exceptional customer service orientation.
- Technical Skills: Proficiency in Microsoft Office Suite; familiarity with CRM systems is a plus.
- Travel: Willingness to travel as required to meet with clients.
Important Note: Candidates must have the right to work in the UK; the company does not sponsor work visas.
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