Service Desk Operations Specialist
3 days ago
Job Title: Service Desk Analyst
About the Role:
We are seeking a highly motivated and organized Service Desk Analyst to join our team at Adria Solutions Ltd. As a Service Desk Analyst, you will be responsible for providing day-to-day support to our clients and internal teams.
Key Responsibilities:
- Coordinate and support all administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis.
- Assist with coordination and monitoring of team training and development plans.
- Analyze support tickets to identify both internal and external training requirements.
Requirements:
- Good data processing skills.
- Drive and determination.
- Motivation.
- Confident and enthusiastic.
- Ability to multi-task.
- Creative.
- Attention to detail.
- Methodical.
Benefits:
- Annual bonus.
- 33 days holiday plus options to purchase 10 more.
- Private medical.
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