Store Leadership Role

3 weeks ago


Oxford, Oxfordshire, United Kingdom Charles Tyrwhitt Full time
About the Role

We are seeking a highly motivated and experienced Supervisor to join our team at Charles Tyrwhitt. As a key member of our store leadership structure, you will play a vital role in coaching and motivating our sales team to exceed targets, maximize key performance indicators, and deliver exceptional customer service.

Key Responsibilities
  • Coach and motivate the sales team to achieve sales targets and deliver excellent customer service
  • Influence and nurture a professional and enjoyable store environment
  • Encourage a winning mentality in service and selling
  • Champion colleague engagement and lead by example
  • Train the sales team and encourage the use of staff training tools
  • Assist with managing operational, compliance, and administrative tasks
Requirements
  • Previous experience in a retail position, ideally with some exposure to store management
  • Passion for customer service and proven ability to keep it at the forefront of your mind
  • Ability to work collaboratively as part of a team
  • Proactive approach to work and willingness to take initiative
What We Offer
  • Competitive salary and excellent quarterly bonus scheme
  • Uniform and uniform allowance
  • Entrepreneurial environment with opportunities for growth and development
  • Access to staff discount and cycle to work scheme
  • Relocation packages to support career development
  • Fun and engaging culture with opportunities for social activities and team building
  • Proud to go about our business in the right way and partner with charities and sustainability partners

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